Política de envío
Thank you for shopping at Ease & Co! We are committed to making your shopping experience as smooth as possible. Below are the details regarding our shipping policy.
1. Shipping Locations
We ship worldwide. Please check the delivery options available at checkout for your specific location.
2. Processing Time
Orders are typically processed within 1–3 business days from the time of purchase. Orders placed on weekends or public holidays will be processed the next business day.
3. Shipping Rates
We charge a flat shipping rate per destination region. Your exact rate is calculated and displayed at checkout before you complete your purchase.
4. Estimated Delivery Time
6–15 business days (varies by country and carrier)
5. Shipping Carrier
We work with a range of international and local carriers, and the carrier used depends on your destination and the items in your order. The carrier and tracking number for your parcel are confirmed in your shipping notification email.
6. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this to monitor the status of your order.
7. Shipping Delays
While we make every effort to ensure timely delivery, shipping times may vary due to weather, customs processing and high-demand periods. We appreciate your understanding in such cases.
8. International Customs and Duties
International orders may be subject to customs duties, taxes and import fees charged by your local customs authority. These charges are the responsibility of the recipient and are not included in the product price or shipping cost. We recommend checking with your local customs office for estimated charges before placing your order.
9. Missing or Damaged Items
If your order is lost or damaged in transit, please contact us within 7 days of delivery. We will work with you to resolve the issue.
10. Address Accuracy
Please ensure the shipping address you provide is accurate and complete. We are not responsible for delays or non-delivery caused by an incorrect address.
11. Shipping Policy Updates
We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page.
